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CONDITIONS OF WEB SALE
Through your WEBSITE; shop.moblescalabria.com, of, Mobles Calàbria SL, hereinafter the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information or purchase the products offered on this website must register in the form, USERS/CUSTOMERS, the which is acquired by completing the REGISTRATION form, your data will be incorporated into an automated file for your protection as set forth in the Royal Decree-Law, of July 27, for the adaptation of Spanish Law to the EU regulations, for the application of article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of April 27, 2016, and the LOPD-3/ 2018, guarantee of digital rights, the Law applicable to Electronic Commerce, 34/2002, LSSI-CE, the Royal Decree, 1906/1999, Telephone or Electronic Contracting and Law 26/1984, of July 19, Defense of Consumers and Users.
In accordance with article 6, section f, of the RGPD-EU-2016/679, and the LOPD-3/2018, guaranteeing digital rights, in article 7, it states that the interests or the fundamental rights and freedoms of the interested party that require the protection of their personal data, particularly when the interested party is a minor under 14 years of age who cannot give their consent for an online business to collect their personal data, being their legal representatives ( parents or guardians) who can do so on their behalf, except when the minor is at least 16 years old, when their consent will be lawful.
1. WEB CONTENT INFORMATION.
The WEBSITE: http://shop.moblescalabria.com, of which it is the Administrator, Mobles Calàbria SL, hereinafter Mobles Calàbria, dedicated to For sale quality wooden furniture, with products related to this sector.
ORDER TRACKING: You can check the tracking of orders placed by registering with the customer password in the My orders.
section.
For, Mobles Calàbria, each user of this website is a potential customer who deserves that our products live up to their expectations.
2. PRODUCT PRICES.
The displayed prices indicated through the WEBSITE include VAT on all products and the shipping price will depend on the distance, a rate that will be reflected at the time of acceptance. of the purchase in the MY CART section.
3. FORMALIZATION OF ORDERS
Once the order has been formalized, that is, with acceptance of the conditions of sale and conditions of use and confirmation of the process purchase in the MY CART section, the administrator of the shop.moblescalabria.com website will always send a notice or email to the USER/CUSTOMER , confirming the details of the products purchased.
4. PAYMENT METHOD.
The USER/CUSTOMER will pay the amount at the time the order is placed.
The USER/CUSTOMER must pay the amount corresponding to their order by credit card or BANK TRANSFER.
The USER/CLIENT must notify the administrator of the website of any improper or fraudulent charge on the card used for payments, by email or telephone, in the shortest period of time possible. so that the administrator can carry out the appropriate procedures.
5. PLACE OF DELIVERY, DEADLINES AND LOSSES:
Delivery times will depend on the distance, by courier as stated in the description of each product, although a delay in supply will not be a reason for penalty.
The administrator of the website will not be responsible for errors caused in delivery when the delivery address entered by the USER/CUSTOMER in the order form does not correspond to reality or have been omitted.
Deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the website administrator will inform its USERS/CUSTOMER as soon as it becomes aware of them.
Each delivery is considered made from the moment the courier agency makes the product available to the USER/CUSTOMER, which is materialized through the control system used by the delivery company. transportation.
Delays in delivery will not be considered those cases in which the order has been made available to the USER/CUSTOMER by the carrier within the deadline and could not be delivered for reasons attributable to the USER/CUSTOMER.
5.1. DELIVERY DATA, DELIVERY NOT MADE AND PRODUCT LOSSES.
If at the time of delivery the USER/CUSTOMER is absent, the carrier will leave a receipt indicating how to proceed to arrange delivery. The administrator of the website contracts, as part of the courier delivery service, to carry out a series of monitoring actions, aimed at guaranteeing that delivery occurs.
If after 7 days, after the order has been sent for delivery, delivery has not been arranged, the USER/CUSTOMER must contact the website administrator. p>
In the event that the USER/CUSTOMER does not do so, after 10 business days from the date of delivery of the order, it will be returned.
If the reason why the delivery could not be made is the loss of the order, Mobles Calàbria will initiate an investigation, which will delay the delivery of the order, a circumstance that the administrator will solve with the client.
5.2. DILIGENCE IN DELIVERY.
The USER/CUSTOMER must check the good condition of the order before the transport that, on behalf of the administrator of the website, delivers the requested product, indicating on the delivery note any anomaly that could be detected in the order.
If, subsequently, once the products have been reviewed, the USER/CUSTOMER detects any incident such as signs of having been manipulated or any damage caused to it by shipping, the user undertakes to report it as soon as possible. as soon as possible to the administrator of the website within 24 hours of delivery, via email: info@moblescalabria.com, or by phone, 938432566
6. RETURN
6.1. RETURN PROCEDURE
All products purchased on the administrator's website may be returned and refunded, provided that the USER/CUSTOMER communicates to the administrator their intention to return the purchased product(s) within the period 15 days from receipt of the product.
The website administrator will only accept returns that meet the following requirements:
• The product must be in the same condition in which it was delivered and must retain its original packaging and labeling.
• Shipping must be made using the same box or packaging in which it was received to protect the product.
• In the event that it cannot be done with the packaging with which it was delivered, the USER/CUSTOMER must return it in a protective packaging so that the product reaches the company of the administrator of the website with the maximum possible guarantees.
• Money back, if desired, on items not expressly ordered out of the catalogue.
• A copy of the delivery note must be included inside the packaging, where the returned products and the reason for the return are also marked.
If the reason for the return is attributable to the website administrator (the product is incorrect or incomplete, it is not what was ordered, etc.), the return amount will be refunded. If the reason is different, the cost of the return costs will be borne by the USER/CUSTOMER.
To proceed with a return, the following steps must be followed:
• They will inform you within 24 hours of delivery and no later than 15 days, indicating the product you want to be returned. The information can be made by telephone, 938432566, or by email; info@moblescalabria.com.
• The USER/CUSTOMER must return the products by the same system that was delivered or a courier company of their choice. The return must be paid by the USER/CUSTOMER, or delivered personally to our home.
• Inform the website administrator of the return system used, with the return date.
7. REFUNDS TO USER/CUSTOMER
The website administrator will manage the return order under the same system that was used for payment. The application of the refund to the account or card of the USER/CUSTOMER will depend on the card and the issuing entity. The application period will be up to 30 days for credit cards.
8. PRIVACY POLICY
Mobles Calàbria, informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability, so that the user can obtain a copy of the personal data that has been provided on the website in order to transmit them to other services, these rights may be exercised by any means that records their sending and receipt to the address: Ctra. C17, km 25, Postal Code: 08480, Town: Atmetlla del Vallès, Province: Barcelona, Email: info@moblescalabria.com, providing a photocopy of the DNI or alternative documentation that prove your identity.
TERMS AND CONDITIONS OF USE
These terms and conditions of Use regulate the use of the WEBSITE: http://shop.moblescalabria.com, of the that, Mobles Calàbria SL, with NIF: B60058435, with Address at: Ctra. C17, km 25, Code Postcard: 08480. Town: Atmetlla del Vallès, Province: Barcelona, is the owner.
Through its WEBSITE, http://shop.moblescalabria.com, of, Mobles Calàbria SL, hereinafter, Mobles Calàbria, the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information or purchase our products must register in the USERS/CUSTOMERS form, which is purchased By completing the REGISTRATION form, your data will be incorporated into an automated file, as set forth in RD-Law 5/2018 of July 27, for the adaptation of Spanish Law to European regulations, for Article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of April 27, 2016, by Organic Law 3/2018, on the Protection of Personal Data and guarantees of Digital rights.
1. INFORMATION ABOUT THE WEBSITE.
The WEBSITE: http://shop.moblescalabria.com, of which Mobles Calàbria is the Administrator, dedicated to For sale quality wooden furniture , with quality products related to the of the furniture sector.
2. AVAILABILITY
The administrator of the website will do everything possible to resolve all the doubts and procedures requested from all its USERS/CUSTOMERS, as soon as possible when requesting consultations.</p >
However, sometimes, and for reasons that are difficult to control by the website administrator such as human errors or incidents in computer systems, it is possible that the speed finally served to USERS/CUSTOMERS , differs from the order initially made by the administrator of the website, to satisfy the requests of USERS/CUSTOMERS.
In the event that the management is not available or could not be completed, after having made the reservation, the USER/CUSTOMER will be informed by email of the total cancellation of the reservation. this one.
3. SECURITY
The administrator of the website has the maximum security measures commercially available in the sector. In addition, the payment process works on a secure server using the SSL protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible and understandable by the computer of the USER/CLIENT, and that of the SITE WEB, in this way, when using the SSL protocol it is guaranteed:
1. That the USER/CLIENT is communicating their data to the server center of the administrator of the website and not to anyone else who tries to impersonate them.
2. That between the USER/CLIENT, and the server center of the website administrator, the data is transmitted encrypted, preventing its possible reading or manipulation by third parties.
LSSI-CE COMPLIANCE CERTIFICATES AND DATA PROTECTION
Mobles Calàbria, which is the owner of the website, shop.moblescalabria.com, complies with current Data Protection regulations and with the LSSI -CE.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY
The administrator of the website has all rights over the content, design and source code of this website, http://shop.moblescalabria.com, and, in particular, but not limited to non-limiting, on the photographs, images, texts, logos, designs, brands, trade names and data included on the website.
USERS/CUSTOMERS are warned that these rights are protected by current Spanish and international legislation relating to intellectual and industrial property, RD-Legislativo 1/1996, of April 12.< /p>
Likewise, and without prejudice to the above, the content of the WEBSITE is also considered a computer program, and therefore, all Spanish and European Community regulations also apply. current on the matter.
The total or partial reproduction of this website, or any of its contents, is expressly prohibited without the express written permission of the website administrator.
Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that involves a violation of current Spanish and/or international regulations on intellectual and/or industrial property is strictly prohibited. , as well as the use of the contents of the website if it is not with the prior express written authorization of the administrator.
The administrator of the website informs that it does not grant a license or implicit authorization on intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the SITE WEB: http://shop.moblescalabria.com
The use of the contents of the web domain is only authorized for information and service purposes, provided that the source is cited or referenced, with the user being solely responsible for any misuse thereof.
5. ACCESS AND STAY ON THE WEB
5.1. OUR CONTENTS
The USER/CUSTOMERS are fully responsible for their conduct, when accessing the information on the WEBSITE, while browsing it, as well as after having accessed.
As a consequence, the USERS/CUSTOMERS are solely responsible before the administrator of the website and third parties for:
1. The consequences that may arise from the use, for purposes or effects that are illicit or contrary to this document, of any content of the WEBSITE, prepared or not by the administrator of the website, published or not under his name officially.
2. As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, render unusable or deteriorate the WEBSITE, or its services or prevent normal enjoyment by other users.
The administrator of the website reserves the right to update the contents when it deems appropriate, as well as eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the SITE WEB to USERS/CUSTOMERS, who misuses the contents and/or fails to comply with any of the terms and conditions that appear in this document.
The administrator of the website informs that it does not guarantee:
1. That access to the WEBSITE, and/or the linked websites is uninterrupted or error-free.
2. That the content or software that USERS/CLIENTS access through the website or linked websites does not contain any errors, computer viruses or other elements in the content that may cause alterations in its system or in the electronic documents and files stored on your computer system or cause other types of damage.
6. OUR RESPONSIBILITY
Of the use that USERS/CUSTOMERS may make of the materials on the WEBSITE or linked websites, whether prohibited or permitted, in violation of rights of intellectual and/or industrial property of contents of the WEBSITE, or of third parties.
Possible damages to USERS/CUSTOMERS, caused by normal or abnormal operation of the search tools, the organization or location of the contents and/or access to the WEBSITE, and, in general, the errors or problems that are generated in the development or implementation of the technical elements that the WEBSITE, or a program provides to the USER /CUSTOMER.
Of the contents of those pages that USERS/CUSTOMERS can access from links included in the WEBSITE, whether authorized or not.</p >
The acts or omissions of third parties, regardless of whether these third parties may be linked to the administrator of the website through contractual means.
The administrator of the website will not be responsible in any case when:
• Errors or delays in accessing the WEBSITE, by the USER/CUSTOMER, when entering their data in the service order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous events or force majeure and any other unforeseeable contingency beyond good control. faith of the administrator of the website.
• Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.
• Errors or damages caused to the website due to inefficient and bad faith use of the service by the USER/CUSTOMER.
• Of the non-operability or problems in the electronic address provided by the USER/CLIENT, for sending the confirmation of the order for services.
In any case, the administrator of the website undertakes to solve any problems that may arise and to offer all the necessary support to the USER/CLIENT, to reach a quick and satisfactory solution to the issue. incidence.
Likewise, the administrator of the website has the right to carry out promotional campaigns during defined time intervals to promote the registration of new members in its service.
The administrator of the website reserves the right to modify the conditions of application of the promotions, extend them by duly communicating, or proceed to exclude any of the USERS/CUSTOMERS from the promotion. in the event of detecting any anomaly, abuse or unethical behavior in their participation.
7. PRIVACY POLICY
The USERS/CUSTOMERS undertake to navigate the WEBSITE and to use the content in good faith.
In compliance with the provisions of the Royal Decree-Law-5/2018, for the adaptation of Spanish Law to the regulations of the European Union, for the General Regulation for the Protection of Data-EU-2016/679, and the LOPD-3/2018 guarantee of digital rights, we inform you that completing any existing form on the WEBSITE, http://shop.moblescalabria.com, or sending an email to any of our mailboxes implies acceptance of this privacy policy, as well as authorization to the website administrator to process personal data. that you provide us, which will be incorporated into the file, owned by the Data Controller and/or administrator of the website.
The data of the USERS/CUSTOMERS will be used to send via email the online and physical procedures carried out by the administrator of the website, as well as for the delivery of shopping.
By simply visiting the WEBSITE, USERS/CUSTOMERS do not provide personal information nor are they obliged to provide it.
The administrator of the website undertakes to maintain the utmost confidentiality and confidentiality regarding the information provided to him and to use it only for the indicated purposes.
The administrator of the website presumes that the data has been entered by its owner or by a person authorized by the owner, as well as that they are correct and exact.
These data will be entered into an automated file under the responsibility of the administrator of the Mobles Calàbria website, with the purpose of being able to facilitate, expedite and fulfill the commitments established between both parties.< /p>
Likewise, Mobles Calàbria, informs of the possibility of exercising the rights of access, which allows the web user to know what personal data the administrator of this page has. and in this case it will respond within a period of 30 days, as long as it retains the data, rectification, which allows errors to be corrected, modification of data that is inaccurate or incomplete and guarantee the certainty of the information, opposition that may request and obtain that data processing not be carried out, deletion that allows inappropriate or excessive data to be deleted, limitation, for who may request that the processing of their data be limited when they have exercised their right to rectification of their personal data, and portability, so that the user can obtain a copy of the personal data that they have provided. on the website in order to be able to transmit them to other services, these rights may be exercised by any means that leaves a record of their sending and receipt to the address: Ctra. C17, km 25, Postal Code: 08480, Town: Atmetlla del Vallès, Province: Barcelona, Email: info@moblescalabria.com, contributing photocopy of DNI or alternative documentation that proves your identity.
Until you notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have consent to use it in order to maintain loyalty between the parties.
The sending of your data through the form(s) on our website will be subject to having read/accepted the Conditions of Use, through a mandatory check box at the bottom of the form.
In accordance with the provisions of Law 34/2002, on Information Society Services and Electronic Commerce in its article 21, we ask for your consent to be able to make advertising communications that we consider may be of interest to you, by mail. electronic or by any other equivalent means of electronic communication, this consent will be accepted or denied with a mandatory check box at the bottom of the form.
To modify, update or cancel your personal data, the USER/CLIENT will write from the email from your account to: info@moblescalabria.com, with the subject.
Therefore, the USER/CLIENT is responsible for the veracity of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS/ CUSTOMERS.
In accordance with current legislation on data protection, the administrator of the website has adopted the security levels appropriate to the data provided by USERS/CUSTOMERS and, in addition, has installed all means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof.
8. NULLITY
In the event that any clause of these terms and conditions of use is declared void, the rest of the clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.
The administrator of the website may not exercise any of the rights and powers conferred in this document, which will not imply in any case the renunciation of them unless expressly recognized by the administrator of the website or prescription of the action. that in each case corresponds.
9. MODIFICATION OF THE TERMS AND CONDITIONS OF USE
The administrator of the website reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as these terms and conditions of use.
For this reason, the administrator of the website recommends the USER/CLIENT to carefully read the conditions and terms of use, each time they access the WEBSITE. USERS/CUSTOMERS will always have these terms and conditions of use in a visible place, freely accessible for any queries they wish to make.
10. APPLICABLE LAW AND ARBITRATION
These terms and conditions of use are governed by the Spanish legislation applicable on the matter. To resolve any controversy or conflict that may arise, the parties submit to the jurisdiction of the courts of the judicial district of XXXXXX-LOCALITY, of the city of origin of the company that owns it. of the WEBSITE unless the law imposes another jurisdiction.